DESCRIPTION OF GOODS & SERVICES Randeree Jewellers is a business in the Jewellery Industry that manufacturers and retails jewellery and watches.

ORDER TIME FRAMES: All time frames stipulated in our online store are the normal time frames it takes for the product you ordered to be processed, in the unlikely event that any unforeseen delay may occur in manufacture time or order processing time due to very high volumes, including any delays within the Courier Company, Randeree Jewellers will not be held liable for any orders not received on time.  (items needing to be manufactured will take an additional 20 days) 3-6 Day Courier delivery time does not include Saturdays, Sundays & Public Holidays. Regional areas do take longer than delivery to main centres.

READY IN STOCK JEWELLERY: We ask customers to allow 1-2 days for picking up your payment and processing your order, at peak times such as Sale times and in December allow up to 5 days processing + delivery time frames. The above Time Frames policy applies.

ACCURACY OF ORDERS: Randeree Jewellers will not be held liable for any mistakes made by the customer, such as spelling mistakes, wrong addresses, duplicated items or incorrect information given by customers when placing your order online. Please ensure all information in your online order is correct and special notes are in the notes box at check out, we receive high volumes of emails daily and cannot process any changes to orders sent by emails afterwards.

CUSTOMER PRIVACY POLICY: Randeree Jewellers shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: .

CARD ACQUIRING & SECURITY Card transactions will be acquired for Randeree Jewellers via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.

CUSTOMER DETAILS SEPARATE FROM CARD DETAILS Customer details will be stored by Randeree Jewellers separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to

MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

RESPONSIBILITY Randeree Jewellers takes responsibility for all aspects relating to the transaction including sale of goods and services so on this website, customer service and support, dispute resolution and delivery of goods.

COUNTRY OF DOMICILE This website is governed by the laws of South Africa and Randeree Jewellers chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 151 Stephen Dlamini Road, Musgrave, Durban, 4001, Kwazulu Natal.

CHANGES / ADDITIONAL INFORMATION TO ORDERS: Please ensure all information on your order is correct, for any additional information please put in the notes box before you check out. Due to very high volumes of emails we are not able to accommodate changes to orders or addresses, or additional information sent by email after your order has been submitted online. If you are not sure where you are going to be staying around the expected time frame, please rather give an address of someone else. Randeree Jewellers will not be held liable for any changes to orders or addresses sent to us in emails after your online order is submitted.

OVERVIEW: This website is operated by Randeree Jewellers. Throughout the site, the terms “we”, “us” and “our” refer to Randeree Jewellers. Randeree Jewellers offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

VARIATION Randeree Jewellers may in its sole discretion, change this agreement or any part thereof at any time without notice.

COMPANY INFORMATION This website is run by Randeree Jewellers (close corporation) based in South Africa trading as Randeree Jewellers and with registration number 1992/017197/23 and YE Randeree, I Randeree, MI Randeree, A Randeree (Members).

CONTACT DETAILS Company contact details and physical address 151 Stephen Dlamini Road, Musgrave, Durban, 4001, Kwazulu Natal. Email Phone 031 2024701.

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